Privacy

Privacy Policy

This website is owned and operated by Hoodies for Heroes.

1. Information We Collect

When you make a purchase, we collect personal information such as your name, email, shipping address, and payment details.
When you browse our website, we may automatically receive your computer’s IP address to help us understand your browser and device.

2. Consent

How do you give consent?
By providing personal information to place an order, complete a transaction, or arrange a delivery or return, you consent to our collecting and using it for that specific purpose.

If we request your information for any secondary purpose (e.g., marketing), we will either ask directly for your express consent or provide you the option to decline.

How to withdraw consent
You may withdraw your consent at any time by emailing us at: support@hoodiesforheroes.shop

3. Disclosure

We may disclose your information if required by law or if you violate our Terms of Service.

4. Shopify Platform

Our store is hosted on Shopify Inc., which provides our online e-commerce platform.

Your data is securely stored through Shopify’s systems, protected by industry-standard firewalls and encryption protocols.

Payments
If you use a direct payment gateway, Shopify encrypts your credit card data per PCI-DSS (Payment Card Industry Data Security Standard). This data is stored only as long as necessary to complete your transaction.

All direct payment gateways used by Shopify meet PCI-DSS standards as managed by the PCI Security Standards Council (which includes Visa, Mastercard, Amex, and Discover).

For more, see Shopify’s Terms of Service or Privacy Policy.

5. Third-Party Services

We only share your information with third parties to the extent necessary to operate our store and fulfill services (e.g., payment processing, shipping).

These providers have their own privacy policies, and we encourage you to review them to understand how your personal information will be handled.

Note: Some providers may be located in or have servers in other jurisdictions. By engaging in a transaction involving such providers, your data may be subject to the laws of those jurisdictions (e.g., the U.S. Patriot Act).

When you leave our site or are redirected to a third-party platform, their privacy policy applies.

6. Security

We follow industry best practices to protect your personal data from loss, misuse, or unauthorized access.

If you provide credit card information, it is encrypted using SSL (Secure Socket Layer) and stored with AES-256 encryption. No method of transmission over the Internet or electronic storage is 100% secure, but we meet all PCI-DSS requirements and additional security standards.

7. Cookies

We may use cookies to enhance your experience and enable key website functionality.

Examples of cookies we may use include:

  • _session_id: Helps Shopify store session data (referrer, landing page, etc.)

  • _shopify_visit: Tracks website visits

  • _shopify_uniq: Counts unique visits per customer

  • cart: Stores shopping cart data

  • _secure_session_id: Session identifier

  • storefront_digest: Authenticates access to password-protected areas

You can disable cookies through your browser settings. By using our site, you agree to our use of cookies as outlined here.

8. Currency Conversion

We may use your IP address to display pricing in your local currency. This may involve storing a temporary session cookie that maintains your selected currency while browsing.

9. Age of Consent

By using this site, you confirm you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us permission to allow any minor dependents to use this site.

10. Your Rights (International Users)

If you are located in regions like the European Economic Area (EEA), United Kingdom, or California, you may have legal rights related to your personal data. These may include:

  • Accessing your data

  • Requesting correction or deletion

  • Objecting to or restricting certain processing

  • Requesting data portability

To make a request, please contact us at support@hoodiesforheroes.shop.
We strive to respect local privacy laws while operating from North America.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates take effect immediately upon posting.

If our business is acquired or merged, your information may be transferred to the new owners so we may continue serving you.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/hoodies-for-heros/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/hoodies-for-heros/privacy_policy).

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows users of the program that are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact

If you have questions, or if you'd like to access, correct, or delete your personal information, please contact us at:

support@hoodiesforheroes.shop